In the “Terms and Conditions” page for the Learning Portal that includes paid content, the following key sections should be included to ensure transparency and legal protection for both the business and users:
1. Introduction
- A brief introduction outlining the purpose of the terms and conditions, and a statement that by using the platform, users agree to comply with these terms.
2. User Accounts and Responsibilities
- Account Creation: Users must provide accurate and complete information when registering.
- Account Security: Users are responsible for maintaining the confidentiality of their login credentials.
- Account Termination: The platform reserves the right to suspend or terminate accounts for violations.
3. Payment and Subscription Terms
- Pricing: Clear information on course pricing, subscription plans, and any applicable taxes.
- Payment Methods: Accepted payment methods (credit cards, PayPal, etc.).
- Refund Policy: Conditions under which refunds are granted (e.g., within 7 days, unused content).
- Automatic Renewals: If applicable, explain how subscriptions renew and how users can cancel.
4. Access and Use of Content
- License to Use: Users are granted a limited, non-transferable, non-exclusive license to access the courses.
- Usage Restrictions: Prohibit sharing login details, copying, or redistributing content.
- Content Updates: The platform reserves the right to update, modify, or remove course materials.
5. Intellectual Property Rights
- Ownership: The website and its content (text, videos, quizzes, etc.) are protected by intellectual property laws.
- Prohibited Actions: Users are not allowed to copy, modify, distribute, or resell the content.
6. User Conduct
- Prohibited Activities: Users must not engage in any activity that disrupts the platform, such as hacking, spamming, or harassing other users.
- Community Guidelines: Expectations for respectful and appropriate behavior in forums or discussion areas.
7. Privacy Policy
- A reference to the privacy policy regarding data collection, storage, and protection.
- Information about cookies and tracking technologies used on the platform.
8. Course Completion and Certification
- Criteria for course completion and issuance of certificates (if applicable).
- Limitations of certificates (e.g., not an official accreditation).
9. Limitation of Liability
- A disclaimer that the platform is not responsible for technical failures, accuracy of content, or personal outcomes of the courses.
10. Cancellation and Termination
- Conditions under which users can cancel their subscriptions.
- The right of the platform to terminate accounts due to non-compliance.
11. Changes to Terms
- The right to update the terms and conditions with prior notice.
- User responsibility to review terms periodically.
12. Contact Information
- Provide an email address or contact form for users to reach support regarding the terms.